FREQUENTLY ASKED QUESTIONS
Each of our physicians has board certifications. Dr. Michael E. Jones, our founder, is board certified by the American Board of Facial Plastic and Reconstructive Surgery and the American Board of Otolaryngology-Head and Neck Surgery.
Keloid Care is an innovative, fast-acting, topical cream specifically designed to help improve the appearance of thick or stubborn scars like keloids and hypertrophic (raised) scars, as well as lightens discoloration in the affected and surrounding area.
ScarShield is a topical treatment created by scar expert and leading cosmetic surgeon, Dr. Michael E. Jones. Inspired by patients who shared their discomfort with scars from injuries or burns, Dr. Jones delivers a natural-ingredient solution ideal for patients of all ethnicities.
Keloid care contains the ingredient of Hydrocortisone and ScarShield does not. Hydrocortisone prevents the itching sensation. Both creams must be applied once the wound is fully healed after surgery.
While we do not currently have discounted hospitality options, we do provide patients with a list of area hotels nearest to our Midtown Manhattan location.
We provide all our patients with a FREE 12-months worth of follow-ups after surgery. No co-pay needed.
We stress that our patients come in for a Day-One Post-Op appointment because most of our patients are put under general anesthesia and we want to check and make sure everything is okay. After your Day-One Post-Op appointment, there is then a Day-Seven Follow-up scheduled.
Lexington Plastic Surgeons currently have a success rate of 96% of our keloids not returning.
SRT- short for Superficial Radiation Treatment, used in the treatment of keloids and scars. This radiation is different than most radiation treatments because it only targets the skin’s surface. This radiation treatment does not go deep into your body such as other radiation treatments used for cancer patients.
Dr. Jones leads from his flagship office in New York City. Throughout the year, Dr. Jones makes it a priority to travel to all of his locations. His schedule is maintained about a month in advance and is shared with his Consultants, who can then adjust scheduling opportunities based upon procedures that may appear.
Filling out the intake forms prior to your appointment can save you time and allow you to review the questions thoroughly in the comfort of your own home.
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Call during office hours at (212) 223-0716 or toll free at (888) LEX-DOCS to make an appointment. Initial consultations generally are scheduled on Mondays and Fridays, but we will do our best to accommodate your schedule. Consultations generally require 30-45 minutes and are scheduled by appointment only. This gives us the opportunity to adequately allocate enough time for your confidential consultation. The initial consultation fee is waived and we ask that you please notify the office 48 hours prior to your appointment if you need to cancel or reschedule your appointment. If you fail to cancel within 24 hours of your appointment, a cancellation fee pay apply upon rescheduling.
We request payment at the time of services. If your procedure is covered by insurance, we will be happy to assist you with the appropriate forms. Major credit cards are accepted.
Most cosmetic procedures are not covered by medical insurance. Our practice works with several financing institutions that can structure an easy low interest payment plan for your procedures.
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